Hotel & Hospitality Security · London and UK-wide
Hotel and Hospitality Security Across the UK
SIA Approved Contractor security officers who protect your guests, staff and brand with the same familiar faces overnight and on, backed by a 24-hour control centre.
Free and with no obligation.
Hotel and Hospitality Security
SIA-Approved Hospitality Security, UK-Wide
Hospitality security is the trained protection of guests, staff, property and reputation across hotels and leisure venues. Double Check Security Group provides hospitality security through our SIA Approved Contractor Scheme status, covering hotels, restaurants, holiday parks and casinos across the UK.
With offices throughout the UK, every officer is vetted to the BS 7858 screening standard and briefed to fit your brand. Get in touch for a free quote.
What Hospitality Security Is
What Does Hotel and Hospitality Security Actually Involve?
Hotel and hospitality security is the protection of your guests, staff, property and reputation across the whole site, from the front door to the car park, done without spoiling the welcome. Picture 2am: your night receptionist is alone when a guest who has had too much to drink starts unsettling other guests. That is the moment it earns its place.
The work goes well beyond a guard in the lobby. It covers front-of-house presence, overnight patrols, back-of-house access control so only your staff reach operational areas, guest safety and calm incident handling, and an eye on car parks and assets. The presence is felt, but it reads as part of the welcome.
Sectors We Cover
Which Hospitality Venues Do We Secure?
We secure hotels, restaurants, holiday parks and casinos, along with private members clubs and other guest-facing venues across the UK.
Guest-Facing Security, Done Right
Venue Types We Cover
- Hotels
- Restaurants
- Holiday Parks
- Casinos
- Members Clubs
- Other Guest-Facing Venues
Hotels are the bulk of what we do, from boutique and business hotels to larger chains, where cover often runs around the clock.
Restaurants get a calm, presentable presence at busy service times. Holiday parks need patrols across a wide site and a friendly face for families. Casinos call for tighter access control and surveillance given the cash and the footfall.
Some hospitality venues also run bars and clubs, or host weddings and functions, so each need is covered by the right team.
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For the licensed door itself
Door supervision -
For one-off functions
Security for hotel events
Overnight and Lone-Worker Support
Who Looks After Your Hotel Overnight?
Overnight is when a hotel is most exposed and least staffed, so it is where a trained officer earns their keep. A single night officer covers the desk with your receptionist, patrols the floors and public areas, and deals with intruders, disputes or intoxicated guests before they wake other guests.
There is a cost benefit too. During the quiet small hours, the same officer can take deliveries, answer the door and handle enquiries, which means you are not paying for both a guard and a second person on reception. Our 24-hour control centre stands behind that officer all night, so help is one call away. If you also need cover when the building is closed or between shifts, our out-of-hours key holding picks it up.
Compliance, Vetting and Brand Fit
Are Your Officers Licensed, Vetted and Right for Our Brand?
Yes on all three. Every officer holds a valid Security Industry Authority (opens in a new tab) licence, and each one is screened to BS 7858, the British vetting standard, which checks five years of employment history, references, criminal record and financial background before a first shift.
Licensing and vetting are the floor, not the finish. In a hotel, your officer is part of the guest experience, so ours are chosen for how they carry themselves, trained in guest etiquette and presented to match your brand and dress code.
All of this sits under our SIA Approved Contractor Scheme status, held alongside ISO 9001 and SafeContractor approval and reassessed year on year.
A cheaper supplier tends to cut these corners. Skipping full vetting, brand-standard appearance or a proper assessment of your guest floors and back-of-house areas saves them money and leaves your hotel exposed.
Client feedback
What Our Hospitality Clients Say
Reliable service is measured by the people who experience it every day. See what clients say about working with us
What Is Included
What Do You Get With Every Deployment?
Every deployment includes a site survey, written assignment instructions, incident recording, a familiar low-turnover team and 24-hour control room backing. Good cover starts with understanding your site, so we set the job up before the first shift and keep it consistent.
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Before the first shift
Site Survey
A plan built around how your hotel actually runs.We walk your property, guest floors, back-of-house and car parks included, and write a plan around how your hotel actually runs.
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Every officer, every shift
Assignment Instructions
So the service reads the same on every shift.Every officer arrives knowing your access rules, dress code and how you want guests handled, so the service reads the same on every shift.
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Your written record
Incident Recording
A written record for insurers, management or the authorities.Anything that happens is logged and reported, giving you a written record for insurers, management or the authorities.
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Familiar faces
The Same Familiar Team
Your managers, night staff and regular guests see the same officers.Low turnover means your managers, your night staff and your regular guests see the same officers, not a rotating cast.
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Every day, every night
Control Room Backing
Support for every officer, day and night, 365 days a year.Our control centre supports every officer, day and night, 365 days a year.
Hotel and Hospitality Security Pricing
What Hotel and Hospitality Security Costs
Hospitality security has to fit around your guests, not the other way round. What you pay depends on how your property actually runs, so a few factors decide the final figure.
Your final quote depends on a few things
- Hours needed, including overnight
- How many hours you need, and how much of that falls overnight.
- Property size and risk level
- The size of your property, and how busy or high-risk it is.
- Single officer or team
- Whether one officer covers you, or you need a full front-of-house team.
- One-off cover or ongoing contract
- Whether cover is for a single event or an ongoing contract.
Discretion matters as much as coverage in hospitality. Tell us about your quietest and busiest times, and a clear, itemised quote follows.
Why Choose Us
Why Do Venues Stay With Us?
Hotels and venues stay with us for a few plain reasons: familiar people, round-the-clock backing, and standards we can prove.
Covering the UK since 1998. More than 25 years across hotels and venues means little on site surprises us.
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The same faces every shift
Low turnover means your team learns your building, your routines and your regular guests, which heads off more problems than a stream of unfamiliar agency staff ever will.
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Control room behind every site
Our 24-hour control room supports every officer, every night of the year, so a quiet shift and a hard one get the same backing.
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Audited accreditations, kept current
SIA Approved Contractor status, ISO 9001 and SafeContractor approval are audited standards, reassessed each year rather than bought once.
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Properly insured
Full insurance cover sits behind every deployment, so you are protected if something goes wrong.
Areas Covered
Hotel and Hospitality Security Across the UK
We cover hotels and hospitality venues nationwide, including major cities across England, Scotland and Wales. Wherever your property is, we can place SIA security officers on site, backed by our local management team and 24/7 control centre.
Explore the areas we cover across the UK or speak with our London security teams.
Assessments are free, with no obligation to proceed.
Not sure whether we cover your property's location? Get in touch. We can confirm cover for your city or region before you book.
Common questions
Hotel and Hospitality Security Questions, Answered
Clear answers on cover, cost and what our hospitality security officers can do for your property.
020 3794 8182
Do hotels legally need security?
There is no blanket law requiring hotel security, but there are duties that make it necessary. You have a duty of care to guests and staff, and if your hotel serves alcohol or holds events, licensing conditions can require trained or licensed staff. Most hotels use security to meet those duties and protect their reputation.
What is the difference between hotel security and door supervision?
Hotel security is broad guest-and-property protection across the whole site, including overnight cover and back-of-house. Door supervision is the specific licensed-premises role at the entrance of a bar, club or event. Hotels with bars often need both, which is why we provide door supervision as a separate service.
Can I book overnight cover only?
Yes. Many hotels take a single overnight officer to cover the desk and patrol through the small hours, which is when most incidents happen. We can also scale up to a full front-of-house team when you need it.
Do you cover holiday parks and casinos?
Yes. Holiday parks get patrol-based cover across a wide site with a friendly presence for families, and casinos get tighter access control and surveillance suited to the cash and footfall involved.
Do your officers wear our uniform?
They can. Where you want security to blend into your brand, our officers turn out in your dress code or uniform, and where a visible deterrent helps, they can be clearly identifiable instead.
Will Martyn's Law affect my hotel?
It may. Martyn's Law, the Terrorism (Protection of Premises) Act 2025, brings counter-terrorism duties for venues expecting 200 to 799 people or more, which includes many hotels and their event spaces. The duties are expected to commence around 2027, and as an Action Counter Terrorism participant we can build the right readiness into your cover.
How quickly can you start?
Often within days. It depends on the size of the team and the checks involved, so tell us your timescale and we will give you an honest answer on what is possible.
How much does hotel and hospitality security cost?
Hotel and hospitality security typically costs between £22 and £32 per hour, excluding VAT. The exact price within that range depends on a few things, including whether you need daytime or overnight cover, a single officer or a full front-of-house team, event or function security, and your property's size and risk level. A free assessment gives you an accurate, itemised quote for your property.
How much does a hotel security officer get paid?
Hotel security officers in the UK typically earn between £13 and £16 per hour outside London, rising to around £17 to £19 per hour in London, with overnight and event shifts often paid at a premium above the standard day rate.
Request a call back about your hotel’s security requirements.
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