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Contact us for free advice and a no obligation quotation for security guards, cleaning services, alarms and CCTV or FM services.

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Retail Security Service

Our retail security guards create a safer shopping experience, helping minimise stock loss by detecting theft and maintaining a safe and secure store environment.

seo green tick  SIA Licensed & Trained Professionals
seo green tick  First Aid Qualified
seo green tick  Fully Insured Services

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What Can Our Retail Security Guard Service Do For you?

What Duties Can Our Store Security Guards Do?

When you hire Double Check Security your are hiring the best retail security service in the UK. Here are the top ten duties we perform for our clients around the clock.

Top Ten Retail Security Duties We Perform

1. Loss Prevention

We continually monitor for theft throughout the working day. That could be external theft such as shoplifting or internal theft from staff. We directly safeguard the store’s revenue and stock. 

2. Keeping Staff and Customers Safe

We create a safe environment for both customers and staff as our Security officers are trained to be alert to potential risks and hazards, managing them to prevent harm.

3. Manage and Resolve Conflict In Store

Often we mediate conflicts between customers or with staff when asked to step in. We address disputes and handle disturbances professionally to maintain order and a positive store atmosphere.

4. Identify Potential Threats

We are trained to notice suspicious behaviour and act on it. We use the S.A.F.E.R technique of  STOP, ASSESS, FORMULATE, EXECUTE, and REVIEW in order to protect ourselves, your people, property and assets.

5. Handle and Resolve Conflict

We calmly handle disputes to prevent escalation and mitigate risks by implementing our conflict resolution training whilst dynamically risk assessing the given situation.

6. Monitor People With CCTV

For larger stores we will deploy a dual licenced officer who holds both a security guard and CCTV licence to use the store CCTV system and actively monitor shoppers in an unobtrusive manner.

7. Manage People and Crowds

In luxury settings we address the risk of “steaming” from happening by controlling access of persons in and out of the store. For larger stores we address overcrowding issues during peak trading times. 

8. Incident Reporting

Everything we do is documented so incidents, suspicious behavior, and any security breaches are their for future review and improvements. This also ticks a box where insurance validation is required.

9. Provide Customer Service

We will meet and greet staff and customers putting a face and personality to your brand in the front of house position.

10. Continuously Assess Risks & Intel

We will always look at new ways to mitigate risks and share latest industry best practices and technological advancements with our clients to ensure they are one step ahead of potential threats.

Our in-store security services, deliver SIA licenced and DBS checked professionals who excel in customer service, crime deterrence and risk management. Our guards are highly trained to ensure the safety of your assets, employees, and visitors while upholding a professional, welcoming environment. Here are the top ten duties we perform 24/7.

Door supervisor licenced personnel at work

Why Choose Double Check Security for Your Retail Security Needs?

What Are The Key Benefits of Our Retail Security Service?

Asset Protection to Secure Your Bottom Line

Our retail security solutions are designed to prevent theft and shrinkage, helping your business safeguard valuable assets and reduce financial losses with proactive, on-site security.

Trained in Conflict Resolution for a Safer Shopping Environment

Our security guards are skilled in de-escalating tense situations, managing emergencies, and maintaining a peaceful store atmosphere to keep both customers and staff safe.

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Building Customer Trust with a Visible Security Presence

A professional security presence reassures customers, fostering a welcoming environment that encourages longer visits and repeat business, ultimately enhancing customer loyalty.

Supporting Risk Management for Potential Insurance Savings

By investing in retail security, businesses may qualify for lower insurance premiums, as insurers recognize the benefits of proactive security measures in reducing risks.

 

Get a Quote For Your Retail Security Guarding!

Drop us your requirements and we will get back to you same day with a free no obligation retail security quotation.

What Sectors Do We Provide Retail Security Guarding To?

We Provide Security To These Sectors

Door Supervisors in London - DCS GRP

Luxury Retail

Our guards blend into the luxury setting, offering discreet security that respects your brand’s image. They create a calm, reassuring presence so customers can shop freely.

Jewellers

In high-value settings, a watchful guard can prevent costly losses. Our team adds a layer of security that’s both welcoming to customers and vigilant for risks.

Premium Retail

We provide seamless security that feels like part of the shopping experience. Our guards are attentive without being intrusive, enhancing both safety and atmosphere.

 

Fashion Retail

Our guards help create a friendly, safe space where customers feel welcome. With a mindful eye on stock and fitting rooms, they’re ready to assist without hovering.

 

High Street Retail

High street shops need security that’s calm and adaptable. Our guards manage busy store environments smoothly, keeping staff focused on serving customers.

 

Retail Head Offices

Our guards fit right into office life, keeping confidential areas secure. They’re there to ensure a safe workspace so your team can focus on their work.

 

distribution security icon

Retail Warehouse & Distribution Centres

In warehouses, our guards focus on secure entry and stock protection. They maintain a safe flow of goods, keeping everything in order and on track.

 

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Retail Security Services Across the UK: Protecting Stores, Staff, and Customers
Stop Shoplifters With Double Check Security
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Retail Security Aligned with Brand Standards
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LP Services for High Value Retail

Double Check Security group Logo

What Is Our Recruitment, Training And Retention Strategy?

How Do We Recruit, Train and Retain The Best Retail Guards?

Recruitment and Vetting
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Recruitment and Vetting

BS7858-Compliant Screening for Trustworthy Security

To ensure the highest standards of trust and safety, we adhere to the BS7858 standard for all security personnel. This process includes identity verification, criminal record checks, and a five-year employment history review, ensuring each guard’s integrity and reliability. Financial checks are also part of the screening, offering additional reassurance for roles involving high-value assets or sensitive areas.

The Perfect Match
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The Perfect Match

Tailored Placement to Fit Client Needs

We match our guards to specific retail sectors—such as luxury or high-risk retail—based on the operational requirements and individual guard strengths. This approach enhances efficiency and ensures that each guard is both qualified and suited to the environment they serve.

Officer Deployment & Management
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Officer Deployment & Management

Managed and Monitored Retail Security

Our guards are trained and vetted to the government standard as designated by the Security Industry Authority. Our services meet BS7499 standards which are best practices for managing retail security. This standard specifies methods for incident handling, emergency procedures, and maintaining a professional presence in-store, ensuring guards are prepared for various scenarios in a retail environment.

Training and Retention of Our Retail Security Officers.

Our commitment to training doesn’t end with selection; it extends through the career of each officer to ensure continuous improvement and adaptability.

Retail Specific Training

Our security retail training programmes are specific to the given environment and take into account how to spot suspicious behaviour, ASCONE Procedure (Approach, Selection, Concealment, Observation, Non-payment and Exit), conflict management, physical intervention, counter terrorism awarness and how to combat card fraud.)

Supportive Environment for High Staff Retention Rates

Retention is key to building a stable, experienced team. We emphasize a supportive work culture, providing ongoing opportunities for growth and development. This approach, aligned with standards like BS8406, helps maintain high morale and ensures our clients benefit from guards who are committed and familiar with their role, ultimately delivering a consistent level of security.

What Technology do we use for our retail security clients?

How Does Our Technology Enhance Retail Security?

Guard Patrol Management

Security Software

Guard Patrol Software

Our Guard Patrol Monitoring System tracks guards' movements, ensuring all areas of your store are covered and securely monitored. This transparency offers peace of mind by showing precisely where security is most needed.

Online Incident Reporting

Real-Time Reports

Online Incident Reporting

Our mobile-based incident reporting tool streamlines how incidents are logged and addressed. Managers receive updates in real-time, creating a smoother workflow and ensuring any issues are resolved efficiently.

Roster Management Software

Real-Time Reports

Staff Management Software

With Timegate, we ensure every guard is at the right place, on time, and ready to go. This precise scheduling means stores are consistently covered, providing reliable, uninterrupted security that’s visible to staff and customers alike.

Digital Tracking Technology

Invoicing accuracy

Digital Tracking Technology

Timegate records shift patterns and attendance automatically, so there’s complete transparency about each guard’s schedule and patrols. This digital record lets managers view staffing and performance metrics easily, ensuring high standards and accountability.

Get a Quote For Your Retail Security Guarding!

Drop us your requirements and we will get back to you same day with a free no obligation retail security quotation.

What Retail Security Services Do We Do?

We Provide a Full Range of Retail Security Services

Luxury Retail Security

Luxury Security Service

Double Check Security provide a luxury retail security service to some of the most desired brand names in fashion and jewellery throughout the UK. You'll find our guards on Bond Street, Sloane St and in Harrods and Selfridges.

Loss Prevention Services

Store Detective Services

Our store detective payu fro themselves times and time again with the amount of goods they recover from shoplifters targeting prime locations. We operate in some of the busiest and toughest streets to run a retail store in the UK and have an excellent recovery rate.

Fashion Retail Security

Premium Retail Security

We protect clothing stores across the UK from London to Glasgow. We are experts in loss prevention and stock recovery. We integrate with anti shoplifter intelligence services no matter your location.

Event Security Guards

Retail Event Security

Our SIA licensed and trained event security guards provide the perfect welcome and protection for your event. From a health and safety standpoint and from a security and first aid perspective.

Jewellery Store Security

Watch Boutique Security

We protect high value goods for household watch and jewellery brands. The value of assets under our ptorection runs into the billions each day. We also provide asset movement services for photoshoots and private sales.

Key Holding Service For Retail

Key Holding Service

We collect your keys and hold them in a secure vault and ensure a rapid response from the 24 hour control centre to your local property. We respond and deal with all emergencies on site as first responders.

Get a Quote For Your Retail Security Guarding!

Drop us your requirements and we will get back to you same day with a free no obligation retail security quotation.

What Accreditations and Certifications Does Double Check Security Have?

We Are a Government Approved SIA Contractor

Our Security Service is 5 Star Rated

Read the outstanding reviews online that rate Double Check Security 4.5 out of 5 stars. Our expanding client network adores us, and it’s clear to see why. With an impressive 95% customer satisfaction rate and an equally remarkable 98% retention rate, you can be confident that we’re fully committed to protecting your retail environment.

And the best part? We’re with you every step of the way, from the initial security assessment to celebrating years of successful and safe operations.

Retail security customer

UK Retail Crime Statistics

We Want Your Store To Be Our Safe Hands

Take positive action and secure your retail space with our expert security services. Our trained SIA guards will ensure your store’s safety and deter criminal activities. Don’t wait for incidents; protect your business proactively. Contact us now for the perfect retail security solution.

Retail Theft Costs

0Billion

The estimated total cost of retail theft is £1.04 billion, with £953 million attributed to customer theft (British Retail Consortium, 2024).

Theft Incidents

0Million Incidents

Over 8 million incidents of customer theft and shoplifting were reported in the past year. This highlights the substantial threat retailers face from theft.

Violence In Retail

0%

Around 25% of independent retailers experienced violence in the last year, with over 35,000 incidents of violence reported across the retail sector.

Verbal Abuse

0Thousand

Additionally, there were over 800,000 incidents of verbal abuse directed at retail staff, with a significant portion of this abuse being discriminatory in nature (Association of Convenience Stores, 2024).

How Do We Create a Safer Retail Environment?

Why Our Security Is Important For Retail?

Safety & Satisfaction
Positive Shopping Experience
Attentive, Adaptive Teamwork
Retail Security For Your Needs

Safety & Satisfaction

As a SIA approved contractor and a SAFEcontractor approved organisation our well-trained and supported retail guards play a important role in maintaining a secure environment, which directly influences customer perceptions. Shoppers feel more at ease and tend to spend more time and money in stores where they feel safe. This tangible sense of security translates into increased customer loyalty and repeat visits, essential for driving sales and enhancing the reputation of your business.

Positive Shopping experience

The demeanor of security personnel can significantly impact the atmosphere of your store. Our guards, who are consistently recognized and happy in their roles, project a positive attitude that contributes to a more pleasant and inviting shopping environment. This not only enhances customer satisfaction but also sets a standard of excellent customer service, fostering a welcoming space where shoppers feel valued and relaxed.

attentive, adaptive teamwork

Our approach ensures our security measures are responsive to your business needs, providing flexibility for curve balls and seasonal demands. Our readiness guarantees continuous protection and instills confidence among your customers and staff. The effectiveness of our teamwork is clear in their ability to manage incidents discreetly and efficiently, minimizing disruptions and maintaining a calm, orderly environment during peak times and special promotions. Our coordinated efforts lead to quicker response times and more comprehensive coverage, crucial for preventing losses and enhancing the overall shopping experience. 

bespoke retail security service

Each retail environment is unique, requiring a tailored approach to security. SecureGuard’s commitment to customization ensures that our solutions not only meet the specific security requirements of your store but also align with your budgetary constraints and corporate ethos. This personalized approach not only optimises security expenditures but also enhances the effectiveness of our services, providing you with a solution that truly adds value and integrates seamlessly with your existing operations.

 

Get a Quote For Your Retail Security Guarding!

Drop us your requirements and we will get back to you same day with a free no obligation retail security quotation.

Are you struggling with high turnover of your retail security guards?

 

At Double Check Security, we understand the value of a motivated team. We celebrate our guards’ achievements, creating a warm and supportive atmosphere that increases engagement and retention. This approach not only enhances productivity but also fosters a positive work environment.

Let Double Check Security help your business flourish with a happier, more committed security team.

#1 in retail security services

Our focus on guard satisfaction boosts productivity and retention—key for your business’s success.

Support and Ongoing Training & Development

We ensure your security team feels valued and empowered, enhancing their effectiveness and job satisfaction.

Duty of care and employee benefits

Our approach helps guards feel connected and appreciated, fostering loyalty and a strong team spirit.

Luxury retail security guard
Retail Security Job hire

Looking For A Retail Security Job?

If you’d like some regular security work from a highly-rated retail security company, then apply online today! We’re always on the lookout for the best retail security guards the UK has to offer to help secure our venues . We’ll endeavour to provide you with store that fit in with your availability near to where you live.

What Are Our Positive Difference As a Retail Security Provider?

What Sets Us Apart From Other Retail Security Companies?

Specialised Security Expertise

Why contact us? Our expert knowledge of security solutions allows us to deliver peace of mind in a variety of settings, including corporate offices, retail spaces, special events and residential. Our SIA trained security guards are skilled in handling diverse security situations, ensuring you and your premises are well-protected.

Customised Security Plans

Why choose Double Check Security? We recognise that every client has different security needs. Our team is skilled at developing security plans that meet the specific requirements and budget constraints of different sectors, providing a personalised service that fits your exact needs.

24/7 Customer Support

Why depend on us? We pride ourselves on offering outstanding customer service around the clock. Whether you have a question or need urgent assistance with a security issue, our support and management team is always available to help, ensuring you always have the support you need, whenever you need it.

Latest Security Technology

Why engage with us? At Double Check Security, we provide our clients with the latest security technologies and services. This includes advanced surveillance systems and modern access control technologies, giving you the tools to significantly improve your security measures.

 

Get a Quote For Your Retail Security Guarding!

Drop us your requirements and we will get back to you same day with a free no obligation retail security quotation.

What Areas Do We Provide Security Services For Shops in?

Where Do We Provide Retail Security Services?

We provide our SIA retail security service across the United Kingdom From London to all the major UK cities and towns. Click below to view our full service offering in your region from key holding and alarm response to mobile patrols to loss prevention services.

United Kingdom

United Kingdom

Double Check Security Group offers a wide range of retail security services across the entire UK. From the historic settings of Edinburgh to the busy streets of London and the lively areas of Manchester, our team is ready to help. We also cover cities like Liverpool, Belfast, Dublin, Glasgow, Birmingham, Newcastle, Sheffield, Nottingham, Cardiff, Bristol, Southampton, and Portsmouth. Our services include retail guarding, loss prevention, key holding and alarm response and store detectives. No matter where you are, we're just a call away and ready to assist.

Retail Security UK

London

London

In London, Double Check Security Group provides bespoke retail security solutions. We ensure a secure environment without being intrusive whether that is managing a luxury retail store on Bond Street or a fast fashion store in Westfield, we will ensure a secure environment without being intrusive. Our approach is one of simplicity listen to our client's needs and deliver quality, professional security services in London.

Retail Security London

Most Frequently asked Retail Security Questions

This Is Where You Can Find Retail Security Resources

Here Are Our Retail Security Blogs

Static Guarding vs Mobile Patrol - Which one is best - Double Check Security Group
Feb 03 2025

Static Guarding vs Mobile Patrols: Which Is Best for You?

Why does static guarding have different benefits than mobile patrols for UK businesses? Learn which security option suits your needs best.

How Does Static Guarding Impact Property Management - Double Check Security Group
Jan 27 2025

How Static Guarding Impacts Property Management

Find out how static guarding enhances property management, from tenant safety to cost savings, and learn if it’s right for your property.

How Can Static Guards Improve Retail Security - Double Check Security Group
Jan 20 2025

How Can Static Guards Improve Retail Security?

Static guards can prevent theft, boost safety, and create a secure shopping experience. Learn how they protect your retail business.

How Can Static Guarding Services Be Customised for Different Industries - Double Check Security Group
Jan 16 2025

How Can Static Guarding Services Be Customised for Different Industries in the UK?

See how static guarding services in the UK are customised for retail, healthcare, and industrial needs. Find the perfect fit for your business.

Why your business should invest in static guarding services - Double Check Security Group
Jan 13 2025

Why Should Your Business Invest in Static Guarding Services?

Protect your business with static guarding services. Learn how they deter crime, boost safety, and offer peace of mind for any industry.

What is the role of a static security guard - Double Check Security Group
Jan 09 2025

What Is the Role of a Static Security Guard?

Find out what static security guards do, their importance in safeguarding businesses, and how they ensure safety across various UK industries.

How To Ensure Safety and Security In The Workplace - Double Check Security
Jan 06 2025

How Do You Ensure Safety and Security in the Workplace?

Learn how to secure your workplace with access control, monitoring, and expert guards. Get top tips to protect your team and assets now!

What are the duties and responsibilities of a corporate security guard - DCS
Dec 30 2024

What are the Duties and Responsibilities of a Corporate Security Guard?

Is your business a target? Discover how duties & responsibilities of corporate security guards prevent costly interruptions & losses.

5 signs it is time to upgrade your corporate security measure - Double Check Security
Dec 23 2024

5 Signs It’s Time to Upgrade Your Corporate Security Measures

Is your business security falling behind? Discover 5 signs it’s time to upgrade and protect your workplace. Read now for expert tips!

6 ways security guards can protect your building - DSC
Dec 16 2024

6 Ways Security Guards Protect Your Office Building

6 Essential Ways Security Guards Protect Your Office Building – Prevent unauthorised access, manage emergencies, and ensure workplace safety!

Find out more, book an introductory appointment with us

We offer a free no obligation introductory appointment with you at a time and place of your choosing. Just give us a call or drop us a message and we will be there for you. 

What Other Security Services Do We Provide?

What Are The Services of Our Security Company?

Retail Security Service

Retail Security Company

Retail Security Services

Struggling with shoplifting and staff safety? Secure peace of mind now with trusted, SIA-licensed retail security tailored for your store.

Bodyguard Services

Bodyguard Services

Close Protection Services

Concerned about personal safety? Find trusted, discreet SIA licenced bodyguard services tailored to your needs. Secure peace of mind.