24/7 CCTV Monitoring · UK Control Centre · Security Response
24/7 CCTV Monitoring and Response
From family homes and offices to shopping centres and empty yards, someone should be watching. Our operators monitor your cameras live from our UK control centre, spot trouble as it starts, and put a real person on site when it counts.
Free and with no obligation.
CCTV Monitoring Services
24/7 CCTV Monitoring From a UK Control Centre
CCTV monitoring from Double Check Security Group watches your cameras live from a 24-hour UK control centre, staffed by trained security operators. We monitor homes, offices, shopping centres, industrial estates and empty sites across the UK.
Our team verifies incidents as they happen, directs your response and can dispatch keyholders or response officers when required. We work with your existing CCTV systems and every service starts with a free monitoring assessment.
Trusted Across UK Sites
CCTV Monitoring for Every Type of Property
CCTV monitoring works best when the operator understands the environment they are protecting. We support organisations across commercial property, retail, hospitality, public buildings and specialist sites. Our wider security clients include Old Spitalfields Market, Sadler's Wells, The Ned, Liberty, Montagu Evans and Wandsworth Council. Each location has different risks, so every monitoring approach is built around the site, its cameras and what needs protecting.
CCTV Monitoring Services
Watch Any Occupied Site in Real Time
Whether it is a home, an office, or a busy shopping centre, plenty can happen when people are around and no one can watch every corner. Our operators see every camera from one place and catch what those on site might miss.
When something starts, a theft, a dispute, a slip, or a stranger where they should not be, our operator spots it early and acts. On staffed sites they send your team straight to the location, turning a slow reaction into a fast one.
Our team also watches the everyday issues that can become costly claims. A blocked fire exit, a spill left standing, a delivery door propped open, or a car park filling beyond its safe limit can all be identified as they happen.
Every incident is logged as it unfolds and backed by clear footage, so nothing depends on memory or handwritten notes. If you need to prove what happened to an insurer, the police, or a tribunal, the record is already there.
Out-of-Hours Monitoring
Cover Empty Sites Around the Clock
When a site empties out, the risk changes. Now it is about stopping intruders before they get in, not recording them once the damage is done.
Cameras can be set to trigger on movement in the areas that matter, so the moment someone crosses a boundary at 2am, an operator is looking at them live. They confirm whether it is a real threat or a fox on the fence, which cuts the false alarms that waste everyone’s time.
If the threat is real, a live audio challenge goes out over your site speakers. Being named and watched is often enough to send an intruder running before they reach anything. If it is not, we escalate at once, call the police, and send our own officer to attend.
Through the quiet hours our operators also run virtual patrols, checking your cameras on a set schedule, the same idea as a guard walking the site, without the cost of one on the ground.
Client feedback
What Our CCTV Monitoring Clients Say
Reliable service is measured by the people who experience it every day. See what clients say about working with us
CCTV Monitoring Service
Know Exactly What You Are Paying For
Live monitoring is more than a screen in a room. From our London control centre, our operators watch, verify and respond to incidents as they happen.
- Watch your cameras live, day and night, from one place
- Verify alarms on camera to cut false callouts
- Issue live audio challenges to warn intruders off
- Direct your on-site team to incidents as they happen
- Call the police and emergency services when needed
- Dispatch our own keyholders and response officers to site
- Run scheduled virtual patrols of your cameras
- Log every incident with clear, timestamped footage
You get the same watchful presence as a guard on every corner, for a fraction of the cost.
Keyholding and Alarm Response
Send a Real Person, Not Just an Alert
Most monitoring firms stop at the phone call. They spot the problem, then ring you in the middle of the night to deal with it yourself. We do not.
Because we are a security company first, we hold your keys and send our own SIA-licensed response officers when an alarm is verified. Your staff stay in bed while our officer attends, checks the premises, secures the building, and reports back.
This closes the gap that remote-only monitoring leaves open. A verified threat gets a trained response on the ground, not just a note in a log. It means your own people are never turning out alone at 3am to an unknown situation.
CCTV Operators
Put Trained Operators in Your Control Room
Some sites want their own control room staffed rather than cameras watched from afar. We supply SIA-licensed CCTV operators to work on site, as part of your team.
Every operator holds a current SIA CCTV licence and is vetted to the BS7858 standard, meaning full checks on identity, work history, and criminal record before they start.
They know how to run a control room properly: watching feeds, spotting patterns, logging incidents, managing access, and coordinating a response when something happens.
Whether they watch from our control centre or yours, the standard is the same, with your on-site operator backed by our team out of hours.
Camera Compatibility
Keep the Cameras You Already Have
You do not need a new system to get monitored. In most cases we connect your existing cameras to our control centre, so there is no expensive rip-and-replace.
We work with most modern IP and analogue setups, including systems from brands such as Hikvision, Dahua and Axis.
If your cameras are too old or poorly placed to give operators a clear view, we will tell you honestly and can install or reposition what you need.
Reporting and Data Handling
Get a Clear Record You Can Rely On
Incident Records That Stand Up
Every shift produces a record. You receive incident reports backed by timestamped footage, so you can see exactly what happened, when it happened, and how it was dealt with. That evidence can support discussions with insurers, the police, and during disputes.
Responsible Footage Management
We handle all footage responsibly and in line with UK data protection law and the ICO's CCTV guidance. Access is controlled, recordings are held only for the agreed period, and your data stays yours.
How It Works
Get Set Up in Three Steps
From your first assessment to live monitoring, we make it clear what happens, who responds and how your site will be protected.
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Understanding Your Site
Free Assessment
An honest review of your site, cameras and risks.We look at your site, your cameras and your risks, then tell you honestly what cover makes sense.
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Agreeing Your Response
Connect and Plan
Your cameras connected and your response plan agreed.We link your cameras to our control centre and agree exactly what happens when something triggers, including who we call and when we send someone.
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Monitoring and Response
Live Cover
Your site watched around the clock by trained operators.Your site is watched around the clock, with our response team ready to attend the moment a threat is verified.
Why Choose Us
Get More Than a Live Feed
Real protection needs more than cameras. You need trained people watching, clear procedures and a response team ready when something happens.
Accredited security support with SIA Approved Contractor status, ISO 9001 certification and Infologue Top 100 UK security company recognition for 2025.
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Our Own Response Team
We do not just watch and phone you. When a genuine threat is verified, our own SIA-licensed response officers attend site and deal with the situation.
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Works With Your Cameras
Keep the CCTV system you already have. We connect compatible cameras to our control centre, avoiding unnecessary replacement costs.
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One Provider, Occupied or Empty
From homes and offices to retail stores, industrial sites and vacant buildings, the same monitoring team protects your property day and night.
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Accredited and Independently Ranked
We hold SIA Approved Contractor status and ISO 9001 certification, and we are recognised in the Infologue Top 100 UK security companies for 2025.
CCTV Monitoring Pricing
Know What Monitoring Costs
Monitoring is one of the most cost-effective ways to protect a site. A 24/7 guard can cost thousands per month, while live CCTV monitoring protects large areas for a fraction of the cost. Many businesses now use monitoring instead of, or alongside, traditional guarding.
Your monitoring price depends on a few things
- Number of cameras
- How many cameras need live monitoring and verification.
- Hours covered
- Whether you need overnight protection or full 24/7 monitoring.
- Response options
- Adding keyholding and alarm response changes the level of protection provided.
- Your existing system
- Camera quality, placement and compatibility affect setup requirements.
- Site risk and location
- The type of premises and level of risk help determine the right cover.
Every site is different. We provide a fixed quote after a free assessment, with clear pricing and nothing hidden.
Sectors Covered
Every Kind of Property, Watched
If it has cameras, we can watch it. We monitor homes and residential developments, offices and commercial buildings, shopping centres and retail parks, industrial estates and warehouses, construction and development sites, and vacant or void property.
Every site has different risks, which is why our monitoring plans are built around what matters most to you. Some clients need overnight protection for an empty building, others need constant visibility across a busy public site. Our operators adjust the response process around your premises, your cameras and your priorities.
Our clients include Old Spitalfields Market, Sadler's Wells, and The Ned, with every location supported by a clear response plan designed around its real risks.
Areas Covered
Cover Your Sites Across the UK
Our control centre is based in London and we monitor sites nationwide across England, Scotland, and Wales. Wherever your property is located, our operators can watch your cameras and provide live CCTV monitoring backed by a clear response plan.
From homes and residential developments to offices, shopping centres, industrial estates, construction sites and vacant properties, we provide nationwide CCTV monitoring as part of our wider security services.
Free assessment, no obligation.
London-based control centre providing CCTV monitoring coverage across England, Scotland and Wales.
Common questions
Ask Us Anything About Monitoring
Clear answers about CCTV monitoring costs, coverage, response and how our control centre protects your site.
020 3794 8182
How much does CCTV monitoring cost in the UK?
Remote CCTV monitoring typically runs from around £15 to £30 per camera per month. Your exact price depends on the number of cameras, hours of cover, response requirements and your site's risk level. A free assessment gives you a fixed quote.
What kinds of property do you monitor?
We monitor homes, offices, shopping centres, retail parks, industrial estates, construction sites and vacant properties. Occupied or empty, if it has cameras we can watch it live and respond when something happens.
Does someone actually watch my cameras live?
Yes. Our operators monitor camera feeds in real time from our 24-hour control centre. When something triggers, they check the footage immediately and act based on what they see.
What happens when an alarm is triggered?
Our operator verifies the alarm using your cameras. If it is a genuine threat, they can issue a live audio warning, contact emergency services and dispatch our own keyholders or response officers.
Can you use my existing CCTV cameras?
In most cases, yes. We connect existing CCTV systems to our control centre so you can avoid replacing equipment unnecessarily. If your cameras are unsuitable, we will tell you honestly and recommend the right solution.
Do you send someone to site, or just call me?
We send someone. Because we are a security company, we hold keys and dispatch our own SIA-licensed response officers when a verified threat requires attendance.
Do you cover nights and weekends?
Yes. Our monitoring operates around the clock, including nights, weekends and holidays, providing protection when many sites are at their highest risk.
Request a call back about your CCTV monitoring requirements.
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