Key Holding Services

Yes, keyholding services are highly flexible and can be tailored to meet the specific security requirements of different types of businesses or properties. Whether you need regular patrols, specific check-in times, or services adapted to sensitive sites, keyholding companies typically work with you to design a service that best fits your needs and ensures optimal security coverage​

Keyholding personnel are typically highly trained in security and emergency response procedures. They often hold certifications from recognized authorities like the Security Industry Authority (SIA) and undergo regular training in handling different types of security situations, including alarm activations, emergency incidents, and ensuring the safety and security of premises. This rigorous training ensures that they can effectively address and resolve issues, providing professional service at all times​

The process typically begins with an initial inspection of your premises by our security company to understand the layout and security setup. After this, you provide a set of keys to us, which we store securely. In the event of an alarm or a security issue, SIA security officers use these keys to access your property, assess the situation, and take necessary actions, such as resetting alarms or coordinating with emergency services if needed

Using a keyholding service can be very cost-effective. It reduces the need for in-house security staff, which can be expensive, and can also decrease insurance premiums due to the enhanced security measures provided. Additionally, the efficiency of professional responses can prevent extensive damage and loss in emergency situations, further reducing potential costs associated with security breaches

There are many benefits to using a key handling service, including:

• It is the safest solution

Colleagues, friends, and family may be happy to respond to false alarms, but what if the alarm has been triggered because of a break-in and the intruders remain in the building?

Rather than put members of the public, who have had no training, at risk, let the professionals handle it and keep everyone safe.

• The professionals are always on hand

While members of the public might manage to stumble to work in the middle of the night, the strain of being woken up at night and the lack of training means that when they arrive, they will be unsure what to do.

Choosing a professional key holding service means any alerts can be quickly responded to by attentive, fully trained security staff that are on-call 24/7, 365 days a year.

This also means that your staff can get a full night’s sleep and come to work fresh and ready to face the day – reducing the impact on productivity.

• Security staff have technical knowledge

More often than not, alerts will come from false alarms.

If this is down to a technical problem, your key holding security team have the expertise needed to fix the issue, allowing them to reset the alarm and stop future security issues.

It also means that your alarm is only likely to malfunction and alarm once – so you can carry about with your daily life as normal, without multiple annoying updates!

When an alarm is triggered, our keyholder personnel will respond quickly to location of the activation. They will assess whether the alarm was caused by an actual threat or if it was a false activation. If it’s a genuine emergency, they will manage the situation appropriately, which may include contacting emergency services. They will secure the premises afterwards and provide a detailed report of the incident​

Key holding is a service provided by security companies that involves holding a spare set of keys to your premises. This act of key holding makes them responsible for responding to any security issues, such as false alarms, break-ins, trespassing, criminal damage, and attempted theft. The key holding service also includes other benefits including monitoring your building and offering unlocking services at the start and end of the day.

In addition to responding to alarms, keyholding companies often offer a range of related security services such as mobile patrols, lock and unlock services, and regular security assessments. These additional services enhance overall security measures, help maintain safety protocols, and ensure that the property remains secure at all times​

Keyholding services are beneficial for a wide range of properties, including commercial offices, retail stores, industrial sites, residential buildings, and even vacant properties. They are particularly valuable for locations that require stringent security measures or those that are frequently unoccupied, as they ensure a rapid response to any security breaches or alarm activations​